All complaints received by the Department are processed through the Internal Affairs Unit. When a complaint is received, it is reviewed to determine the nature of the allegations.
The most serious type of complaints are investigated by the Internal Affairs Division. These complaints involve allegations such as:
- Any discharge of firearms
- Criminal activity such as theft
- Excessive force
Complaints comparatively less serious in nature, such as rude behavior or improper procedure, are forwarded to the individual officer's division for investigation. In every case, the person making the complaint will be contacted during the investigation for additional information, and will be notified by mail of the final disposition.